Our Policy

Product Sales and Exchanges

We sell both new and used kitchen equipment and refrigeration parts. Our second-hand products are sold at a significantly lower rate, up to 30% off the market price. We accept exchanges, but we do not buy products with physical damage.

No Refund Policy

Please note that we do not offer refunds. However, we strive to provide valued products to our customers.

Warranty Information

We do not manufacture the products ourselves, so we cannot provide our own warranties. If the product comes with a manufacturer's warranty, customers will receive it. We offer a compressor warranty ranging from 6 months to 1 year, depending on the product.

Technician Services

We offer technician check-ups and maintenance services for kitchen and display freezer products for up to 1-3 years, depending on the value of the product.

Email Contact Policy

Purpose of Collection

We collect email addresses to provide information about our products, services, special offers, and to respond to inquiries and requests.

Use of Collected Information

Email addresses are used solely for communication purposes, including newsletters, promotional materials, and responses to queries. We do not share, sell, or disclose email addresses to third parties without explicit consent.

User Consent

By providing your email address, you consent to receive communications from [Your Company Name]. You can opt-out at any time by following the unsubscribe link provided in our emails.

Data Security

We implement appropriate security measures to protect your email address from unauthorized access, disclosure, alteration, or destruction.

Retention of Information

We retain your email address only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

User Rights

You have the right to access, correct, or delete your email address from our records. To exercise these rights, please contact us at please contact us at 01712968177.

Changes to this Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

For any questions or concerns about this policy, please contact us at 01712968177.